Contact Us | Shipping Details | Policies | My Account   Terms and Conditions | Order Status | View Cart/Checkout         Privacy Policy: Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the posterservice.com web site. The only personal information we collect are e-mail addresses. We never use or share the personally identifiable information provided to us online. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under the age of 13, and no part of our web site is structured to attract anyone under 13 to provide information to us. You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. Should you have questions or concerns about this privacy policy, please call us at (800) 577-5920 or send us an e-mail at custsvc@frameusa.com   Return Policy: We at Framecloseouts.com strive to make all of our customers 100% satisfied with their purchase. Due to the nature of the product sold on this website, we are unable to honor requests for specific colors or moulding styles.  Closeouts are sold "as is" and the selection of inventory varies. All sales of closeout frames represent a finale sale. No returns are accepted. If damage has occurred during shipping and you feel that it was due to mishandling by the freight carrier, please contact Customer Service at 1-800-577-5920 to advise immediately. We will then file a claim. Please keep all packaging until claim has been settled. Refused or Undeliverable Merchandise will be assessed a 25% restocking fee and freight charges will not be refunded.