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Policies
Privacy Policy:
Your privacy is important to us. To better protect
your privacy, we provide this notice explaining
our online information practices and the choices
you can make about the way your information is
collected and used. This notice applies to all
information collected or submitted on the Framecloseouts.com
web site.
- The only personal information we collect
is e-mail addresses.
- We never use or share the personally identifiable
information provided to us online.
- To prevent unauthorized access, maintain data
accuracy, and ensure the correct use of information,
we have put into place appropriate physical,
electronic, and managerial procedures to safeguard
and secure the information we collect online.
- Protecting the privacy of the very young is
especially important. For that reason, we never
collect or maintain information at our web site
from those we actually know are under the age
of 13, and no part of our web site is structured
to attract anyone under 13 to provide information
to us.
- You can correct factual errors in your personally
identifiable information by sending us a request
detailing the error(s). To protect your privacy
and security, we will also take reasonable steps
to verify your identity before granting access
or making corrections.
Should you have questions or concerns about
this privacy policy, please call us at (800)
577-5920 or send us an e-mail at custsvc@frameusa.com
Return Policy:
We at Framecloseouts.com strive to make all of
our customers 100% satisfied with their purchase.
- Due to the nature of the product sold on
this website, we are unable to honor requests
for specific colors or moulding styles. Closeouts
are sold "as is" and the selection
of inventory varies.
- All sales of closeout frames represent a final
sale. No returns are accepted.
- If damage has occurred during shipping and
you feel that it was due to mishandling by the
freight carrier, please contact Customer Service
at 1-800-577-5920 to advise immediately. We
will then file a claim. Please keep all packaging
until claim has been settled.
- Refused or Undeliverable Merchandise will
be assessed a 25% restocking fee and freight
charges will not be refunded.
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