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Returned or NSF checks will result in your account being placed on a prepaid or credit card status only. A twenty-five dollar ($25) service will be assessed for each return.
Orders may not be cancelled anytime after production of the order begins. Please view our order tracking system to see if the manufacturing process has begun.
Please do not refuse an order. Refused shipments are subject to a 25% restocking fee and freight charges will not be refunded.
Orders being paid for by a credit card will be charged when the order is placed to verify credit card information. Any declined card orders will be cancelled. Orders over $2,500 from customers without an established account of at least 6 months will be contacted for account verification.
Listed at your cost on price list. Prices subject to change without notice.
Consumer/Purchaser is responsible for any State, County, City, or Municipal Consumer Use Tax. Multi-state Tax Exempt form.
All orders shipped via UPS, Fed-Ex, USPS, or Truck F.O,B Cincinnati, OH 45246. All P.O., APO, FPO boxes will be shipped via Priority Mail Insured. Orders requiring LTL shipping and/or require lift-gate delivery, inside delivery, or residential delivery, or that include Oversize Frames may be subject to additional freight costs.If the wrong freight method is chosen when placing your order in the shopping cart, the order will be corrected and any balance due will be charged.
If damage has occurred due to mishandling by the delivery carrier we must be contacted within 48 hours of receipt of merchandise. Original packaging materials must be retained for inspection.
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