Final Sale:
All sales are final.

Return Policy:
We at Framecloseouts.com strive to make all of our customers 100% satisfied with their purchase.

• All sales of closeout frames represent a final sale. No returns are accepted.

• Due to the nature of the product sold on this website, we are unable to honor requests for specific colors or moulding styles on the following product categories: premium wood closeouts, wood closeouts, metal closeouts, posterframe closeouts and polystyrene closeouts. Closeouts are sold "as is" and the selection of inventory varies. Frames from the pick and choose section are made to order.

• If damage has occurred during shipping and you feel that it was due to mishandling by the freight carrier, please contact Customer Service at 1-800-577-5920 to advise immediately. We will then file a claim. Please keep all packaging until claim has been settled.

• Refused or Undeliverable Merchandise will be assessed a 25% restocking fee and freight charges will not be refunded.

Returned Checks:
Returned or NSF checks will result in your account being placed on a prepaid or credit card status only. A forty dollar ($40) service will be assessed for each returned check.

Cancelled Orders:
Orders may not be cancelled anytime after production of the order begins. Please view our order tracking system to see if the manufacturing process has begun.

Refused/Undeliverable Orders:
Please do not refuse an order. Refused shipments are subject to a 25% restocking fee and freight charges will not be refunded.

Credit Card Orders:
Orders being paid for by a credit card will be charged when the order is placed to verify credit card information. Any declined card orders will be cancelled. Orders over $2,500 from customers without an established account of at least 6 months will be contacted for account verification.

Prices:
Listed at your cost on price list. Prices subject to change without notice.

Taxes:
Consumer/Purchaser is responsible for any State, County, City, or Municipal Consumer Use Tax. Multi-state Tax Exempt form.

Shipping:
All orders shipped via UPS, Fed-Ex, USPS, or Truck F.O,B Cincinnati, OH 45246. All P.O., APO, FPO boxes will be shipped via Priority Mail Insured. Freight charges for orders shipping to zone 5, which includes but is not limited to all non-US shipments, P.O., APO, FPO, Hawaii, Puerto Rico and District of Columbia orders will be billed actual freight at time of shipping.Orders requiring LTL shipping and/or require lift-gate delivery, inside delivery, or residential delivery, or that include Oversize Frames may be subject to additional freight costs. If the wrong freight method is chosen when placing your order in the shopping cart, the order will be corrected and any balance due will be charged.

Damage:
If damage has occurred due to mishandling by the delivery carrier we must be contacted within 48 hours of receipt of merchandise. Original packaging materials must be retained for inspection.